Ranks up to 10 staff members by the tickets they closed in the last 7, 30 or 90 days, in a private reply.
The bot first applies the server's Command Access rules for /tickets leaderboard and checks that Tickets is enabled ("❌ Tickets is not enabled for this server."). Only staff can use it: members with Manage Server and members of one of the server's ticket teams (added by name or by role). Anyone else gets a private refusal.
The period option offers 7 days, 30 days and 90 days. Left out, it counts the last 7 days. Each line names the staff member and shows how many tickets they closed in the period, the median wait for a first reply on those tickets and the average rating members gave them. Members are named by mention, which never pings anyone.
A ticket counts for the staff member who closed it. When the member or the bot closed it, it counts for the staff member who had claimed it. A member closing their own ticket never counts for staff.
Good to know
- With nobody to show, the reply says "Nobody on staff closed a ticket in this period."
- History, then Insights on the dashboard has the full team table for managers.