Best Discord ticket bots
The most-used Discord bots for tickets are MEE6, Ticket Tool and Koya. YourBot's Tickets sits beside them in one table, free on every server.
Tickets beside the three most-used ticket bots
| Feature | YourBot | MEE6 | Ticket Tool | Koya |
|---|---|---|---|---|
| Ticket panel | Up to 25 buttons, or a dropdown up to 10 levels deep | Buttons or a dropdown menu | Buttons or a dropdown | Buttons or select menus |
| Where a ticket lives | A private channel or a private thread, chosen per panel | A private channel or a thread | A channel, or a thread on Premium | A text channel |
| Staff claiming | Yes, with a button or a command | Yes, with /ticket-claim | Yes, on Premium | Yes, on Premium |
| Staff access | Staff teams that get new tickets by hand, in turn or fewest first | Up to 10 roles that manage tickets | Support team roles for each panel | Support roles on every ticket |
| Transcripts | HTML styled like Discord, kept in an archive on the dashboard | Of deleted tickets, on Premium | Posted to a transcript channel | HTML, on Premium |
| Set up on | The web dashboard, with a setup wizard | The MEE6 dashboard | Its web dashboard or Discord commands | The Koya dashboard |
| Your own bot name and avatar | Your own custom bot, on Premium | Custom Bot, on paid plans | Its profile on your server, on Premium | A custom profile on Premium, a branded bot on Pro |
| Free plan | Yes, with every Tickets feature | Yes, with transcripts on Premium | Yes, with Premium for more | Free for small servers |
How we checked Everything this table says about the other bots comes from each bot's own public pages, not hands-on testing. We compare stable structural facts only, and a row appears only where every bot's own pages settle it. Last verified 2026-10-12.
These are the three most-used Discord bots whose own sites present tickets as a main feature, ranked by the server counts they publish. MEE6 and Koya are all-in-one bots with tickets among their main features, and Ticket Tool is built for tickets. Everything this page says about them comes from their own websites and docs.
MEE6
MEE6 is one of the most widely used Discord bots, and its ticketing sits in the same dashboard as its other plugins. Members open a ticket from buttons or a dropdown menu and get a private channel or a thread, and staff take a ticket with /ticket-claim. MEE6 can create the categories for opened, claimed and closed tickets for you, and up to 10 roles can manage tickets. Its Free vs Premium table lists transcripts of deleted tickets under Premium.
Best if you already run MEE6 and want tickets in the same dashboard.
Ticket Tool
Ticket Tool describes itself as a support bot for Discord, and it is the most used bot built for tickets. Each panel opens tickets from buttons or a dropdown, can ask a form first and names the support team roles that see its tickets. You set it up on its web dashboard or with Discord commands. Custom Commands send saved replies, transcripts go to a channel you pick and a Statistics page counts the tickets each panel has opened. Claiming, threads in place of channels and automations that close a ticket on a timer are Premium settings.
Best if you want a bot that does tickets and little else, with a setting for every part of a panel.
Koya
Koya is an all-in-one app whose features page lists welcome messages, moderation, leveling, social alerts, reaction roles and tickets. A panel can open a Discord form with text fields, checkboxes, choices or file uploads, every ticket gets a text channel of its own and each panel can log to its own channel. A ticket can close when its member leaves the server. Claiming and HTML transcripts are on Premium.
Best if you want ticket forms that take file uploads, inside an all-in-one bot.
Tickets, built into YourBot
Tickets is one of YourBot's ten core services, and every feature below is free on the shared bot. A panel holds up to 25 buttons or a dropdown up to 10 levels deep, and a form of up to 25 questions opens in Discord pop-ups before the ticket. Each panel picks a private channel, a private thread or no channel at all, for applications that go to a review queue. Staff teams get new tickets by hand, in turn or fewest first, staff claim with a button or a command and can answer from the ticket's page on the dashboard. Members can also open a ticket by writing to the bot once Tickets by DM is on.
Around that sit canned responses, a knowledge base searched from Discord, support hours, escalation to another panel, a close countdown for idle tickets, star ratings and Insights with a CSV or JSON download. Transcripts are HTML styled like Discord and stay in an archive on the dashboard.
Best if you want every ticket feature free, in the same bot as moderation, welcome and the other services.
The one-on-one pages go further: YourBot vs MEE6, YourBot vs Ticket Tool and YourBot vs Koya.
Frequently asked questions
Which Discord ticket bot is the most used?
By the server counts the bots publish, MEE6 is the most used bot with tickets among its main features and Ticket Tool is the most used bot built for tickets. Koya comes third. The counts change every day, so this page gives the order and not the numbers.
Which ticket bots are free?
All four have a free plan. MEE6, Ticket Tool and Koya each keep some ticket features for their paid plans, such as claiming or transcripts, as the table shows. YourBot's Tickets runs free on the shared bot with every feature; Premium adds your own custom bot and the marketplace.
Can members open a ticket by DM with YourBot?
Yes, once Tickets by DM is turned on. A member writes to the bot and confirms your server, then the ticket opens in a channel or thread. Staff answers go back to the member by DM.
Can I move from another ticket bot?
Yes. Post a Tickets panel in a new channel and leave the old bot's panels up until its open tickets are closed, then remove them. Panels, forms and staff teams are rebuilt in the Tickets editor, and old transcripts stay where the old bot saved them.
Updated 2026-10-12