Generated32 commands
Tickets commands
Every slash command and context menu this service registers, with its options. Square brackets mark optional options, angle brackets required ones. Click a command for who can run it, what it needs and what happens.
/kb
2 commands| Usage | What it does | Default |
|---|---|---|
/kb search <query> |
Search this server's help articles | Everyone |
/kb browse [category] |
Browse this server's help articles by category | Everyone |
/ticket
21 commands| Usage | What it does | Default |
|---|---|---|
/ticket claim |
Claim the current ticket | Moderator roles |
/ticket close |
Close the current ticket | Moderator roles |
/ticket reopen |
Reopen the current ticket | Moderator roles |
/ticket note |
Add an internal staff note | Moderator roles |
/ticket dms <mode> |
Choose whether this server's ticket updates reach you by DM | Everyone |
/ticket mine |
List your own tickets on this server | Everyone |
/ticket respond <response> [as_team] |
Post one of your server's canned responses in this ticket | Moderator roles |
/ticket priority <level> |
Set ticket priority | Moderator roles |
/ticket assign <member> |
Assign ticket to a staff member | Moderator roles |
/ticket status |
Show this ticket's current status | Everyone |
/ticket rename <name> |
Rename this ticket | Moderator roles |
/ticket add <target> [ticket] |
Add a member or a role to a ticket | Moderator roles |
/ticket remove <target> [ticket] |
Remove a member or a role from a ticket | Moderator roles |
/ticket transfer <team_id> |
Transfer this ticket to another team | Moderator roles |
/ticket closerequest [hours] |
Request ticket close with a countdown | Moderator roles |
/ticket transcript |
Generate a transcript for this ticket | Moderator roles |
/ticket survey <rating> |
Rate your support experience | Everyone |
/ticket delete [reason] |
Delete this ticket's channel (an open ticket is closed first) | Moderator roles |
/ticket open <member> <panel> [reason] |
Open a ticket for a member | Moderator roles |
/ticket escalate <panel> <reason> |
Escalate this ticket to another panel | Moderator roles |
/ticket new [type] |
Open a ticket | Everyone |
/tickets
8 commands| Usage | What it does | Default |
|---|---|---|
/tickets panel [panel_id] [channel] |
Create, edit and post ticket panels | Server managers |
/tickets blacklist add [member] [role] [reason] [days] |
Block a member or a role from opening tickets | Server managers |
/tickets blacklist remove [member] [role] |
Let a blocked member or role open tickets again | Server managers |
/tickets blacklist list |
Show who is blocked from opening tickets | Server managers |
/tickets search <query> |
Search tickets by keyword or number | Moderator roles |
/tickets setup <panel_id> |
Auto-create Discord channels for a ticket panel | Server managers |
/tickets stats [period] |
Your team's ticket numbers for the last 7, 30 or 90 days | Moderator roles |
/tickets leaderboard [period] |
Staff ranked by the tickets they closed | Moderator roles |
Start ticket
1 commands| Usage | What it does | Default |
|---|---|---|
Apps > Start ticket |
Right-click a message and pick Apps, then Start ticket. | Moderator roles |
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