The Discord ticket bot for real support work
Run support tickets in Discord with YourBot: panels, intake forms, staff teams, SLA policies and full transcripts, all from one dashboard.
A support channel where questions scroll away is not a support system. YourBot's built-in tickets plugin turns support into something you can actually run: members open a ticket from a panel, the conversation happens in its own channel and nothing gets lost in the scroll.
Intake forms collect the details you need before a staff member ever responds, so the first reply is an answer instead of a question. Staff teams route tickets to the right people, SLA policies keep response times honest and transcripts preserve the full conversation after a ticket closes, which matters the day a dispute comes back around.
It works for player support, appeals, applications and partner requests alike, and because it is a built-in plugin, it shares the same bot and dashboard as the rest of your setup instead of being one more bot to invite and trust.
Frequently asked questions
What is the best ticket bot for Discord?
YourBot's built-in tickets plugin covers panels, intake forms, staff teams, SLA policies and transcripts, with no extra bot to invite.
Can members attach details when opening a ticket?
Yes. Intake forms ask your questions up front, so staff see the context before their first reply.
Are closed tickets saved?
Yes. Transcripts preserve the conversation after a ticket closes.
Is the tickets plugin free?
The tickets plugin is built in, not a paid add-on. YourBot is free during its open beta, and after beta a subscription covers the bot and all ten built-in plugins.
Updated 2026-07-23