Finds tickets in this server by a word from the title or by ticket number, and shows a short private list.
The bot first applies the server's Command Access rules for /tickets search, checks that Tickets is enabled ("❌ Tickets is not enabled for this server."), and requires the Manage Server permission: "You need Manage Server permission."
The query option matches any ticket whose title contains the text, ignoring case, or whose number equals it (a leading # is ignored). Results come most recent activity first. The bot looks up 10 matches and shows the first 8 in an embed titled "🔍 Search: <query>" with "Found N results". Each entry shows the ticket number and title, a status icon (🟢 open, 🟣 claimed, ⛔ closed), the status word, the priority and the ticket's ID. The footer reads "Use the dashboard for full search + filters". With no matches: "No tickets found matching <query>."
Good to know
- Closed tickets are included in the results.
- The dashboard Queue page searches and filters by status, priority, assignee, team, category and date.