Renames the current ticket. The title changes on the dashboard and the Discord channel is renamed to match.
The bot first applies the server's Command Access rules for /ticket rename and checks that Tickets is enabled ("❌ Tickets is not enabled for this server."). The command only works inside a ticket channel or thread ("No ticket found in this channel."). Only staff may rename: Manage Server, the ticket's staff team, or a role given access when the ticket opened. Others see "Only staff can rename tickets."
The name option becomes the new title, trimmed to 80 characters. The old and new titles are recorded in the ticket's "Activity log". The bot then renames the channel: it keeps the first part of the current channel name, the part before the first dash (such as "ticket" in "ticket-0042"), and replaces the rest with a lowercase, dashed version of the new title. Renaming ticket-0042 to "Refund request" gives ticket-refund-request. When done it posts "✏️ Ticket renamed to <title>." in the channel.
Good to know
- Discord allows only two channel renames per ten minutes per channel, so the confirmation can take a while when a ticket is renamed often.
- If the channel rename fails, the ticket's title still changes and the confirmation still appears.